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Terms & Conditions

Upon accepting our quote for your event, we will require a 25% non-refundable deposit to confirm and secure the date and time. We do not consider the event booked until we receive the deposit.

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​Each event is unique, therefore time at which we start and finish serving will be agreed and stated in your quote. If you require us to serve past the agreed time there will be a charge of £100 per hour, charged only on full hour basis. 

The payment must be made in full 14 days before your event, non-payment will result in no attendance of ourselves.

Cancellations can be made up until the 14 days before the event, but you will not receive any deposit.

Cancellations within the 14 days prior to the event will be subject to a 50% charge.

If the event is cancelled by ourselves, we will refund any money paid in full and try to find another caterer.

If our trailer or tow vehicle suffers a mechanical break down on the way to your event, we will do our best to still make the event, but if unable we will refund any money and try to find another caterer

We do cater for gluten free, vegan and other dietary requirements; however, like in any environment where wheat/dairy/nut products are used; there is always a slight risk of cross contamination. So, if you have seriously allergic guests; we would rather them to contact us direct to discuss their individual requirements.

We do not require a power supply, however if we are able to use an electrical supply it is preferable.

Any waste from your event is your responsibility to remove, or we are more than happy to dispose into skips/bins at your location.

We will arrive at your event at a time agreed beforehand, if you are not there, we will require you to mark a spot for the position you require us to set up, access must be 5m long 3m wide and 3m high

Payment of your deposit is agreement in full to our terms and conditions.